Privacy Policy

Last updated: September 8, 2025

1. Introduction

Merri Mortar ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website merri-mortar.com or engage with our services.

2. Information We Collect

We may collect and process the following types of information:

Personal Information:

  • Name and contact details (email address, phone number)
  • Postal address
  • Professional information (organization, job title)
  • Communication preferences

Technical Information:

  • IP address and browser type
  • Operating system and device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

Content Information:

  • Comments and feedback submitted through our website
  • Correspondence and communications with us
  • Survey responses and research participation data

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services and website functionality
  • To communicate with you about our research, programs, and initiatives
  • To send newsletters and updates (with your consent)
  • To conduct research on misinformation and media literacy
  • To respond to inquiries and provide customer support
  • To comply with legal obligations and protect our rights
  • To analyze website usage and improve user experience

4. Legal Basis for Processing

We process your personal information based on:

  • Consent: When you voluntarily provide information or agree to receive communications
  • Legitimate Interest: For research purposes and improving our services
  • Contractual Necessity: To fulfill our obligations when providing services
  • Legal Compliance: To meet regulatory and legal requirements

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Research Partners: With academic institutions and research collaborators (anonymized data only)
  • Service Providers: With trusted third-party service providers who assist in our operations
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset transfers

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure data storage and backup procedures

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Newsletter subscriptions: Until you unsubscribe or request deletion
  • Contact inquiries: 3 years from last contact
  • Research data: In accordance with academic research standards and ethics approvals
  • Website analytics: 26 months

8. Your Rights

Under applicable privacy laws, you have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data in a structured format
  • Objection: Object to processing based on legitimate interests
  • Restriction: Request limitation of processing in certain circumstances
  • Withdrawal: Withdraw consent where processing is based on consent

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through our cookie banner and your browser settings. Types of cookies we use include:

  • Necessary cookies: Essential for website functionality
  • Analytics cookies: To understand website usage and improve performance
  • Preference cookies: To remember your settings and preferences

10. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

11. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Merri Mortar
Email: [email protected]
Phone: +61 3 6056 6950
Address: 40C Rosenbaum Reach Wisokyberg, WA 3271, Australia

14. Complaints

If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable privacy laws, you may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).

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